Email management software helps enterprises to manage large volumes of inbound emails easily. The software includes a ticketing system that assigns reference numbers to email queries. These software assist agents in tracking and responding to email requests with greater ease while also minimizing spam. It offers data enhancement, thus providing details about email’s author and intelligence analysis and helping readers to understand the content of an email. The increasing demand for software-based services across the urbanizing countries is likely to result in the high growth of the email management solution market.
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global email management market based on various segments. It also provides market size and forecast estimates from the year 2018 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The email management market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.
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Some of the leading players in global market are Data Xgen Technologies Pvt Ltd., DeliverySlip, Docsvault (Easy Data Access), Five9, Inc., Freshworks Inc., Moxie Software, Inc., Open Text Corporation, SaneBox, Inc., Twilio Inc., Zendesk, Inc.
Email management software is used by businesses to provide customer support via email response. It helps enterprises to manage large volumes of inbound email easily. Email management software includes a ticketing system that assigns reference numbers to email queries. These software assist agents in tracking and responding to email requests with greater ease while also minimizing spam. The surge in the number of business applications and emerging technologies like artificial intelligence and machine learning are providing a significant boost to the email management software market in the forecast period.
The global email management market is segmented on the basis of component, deployment, enterprise size, and industry vertical. By component, the market is segmented as solution and services. Based on deployment, the market is segmented as cloud and on-premise. On the basis of the enterprise size, the market is segmented as SMEs and large enterprises. The market on the basis of the industry vertical is classified as BFSI, IT and telecom, retail & e-commerce, media & entertainment, government, education, and others.
The report analyzes factors affecting email management market from both demand and supply side and further evaluates market dynamics affecting the market during the forecast period, i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South & Central America after evaluating political, economic, social and technological factors affecting the email management market in these regions.
The reports cover key developments in the email management market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved the way for the expansion of business and customer base of market players. The market players from email management market are anticipated to lucrative growth opportunities in the future with the rising demand for email management in the global market.
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